Q & A

General

 

1. Who is MUST - Makeup BySung's Team?

     Sung is the founder of MUST and her team of Hair & Makeup artists are highly qualified with extensive experiences in all areas of Hair & Makeup; weddings, fashion shows, music videos to Hollywood special effects. Our goal is "Beauty MUST" to make you shine for your special event.

2. Where can I find your reviews and/or portfolio of past work?

     We have included a few reviews and samples of our work on our website, but you can also find more from our Yelp &Instagram pages.

- Yelp : www.yelp.com/biz/must-makeup-by-sung-team-los-angeles

 

- Instagram : www.instagram.com/makeupbysung

3. What products do you use?

     We use wide range of products. We also constantly update with best products in the market.

     If you need to use specific product due to allergies, please let us know. We can accommodate in most cases. You can also bring your own products.

4. Do you airbrush?

     You can request for airbrush makeup. We do not charge additional fee for using airbrush.

Airbrush is foundation applied using an airbrush gun. It will last all day and won’t smear, which means you won’t need any touch-ups throughout the day. With most photography and video graphy in HD today, airbrush will give you more natural look in your pictures.

5. How would you describe your Hair & Makeup style?

    “Beauty MUST” means enhancing your natural beauty that is unique only to you. We may use various styles of Hair & Makeup – Natural, Soft, Smokey Eyes, Dewy, Natural Glow, Up-do, Glam Waves, and Half Up/Down, – but your best features will be highlighted.

Weddings

 

 

1. I am getting married.

     Congratulations! Planning for a wedding can get hectic, but we are here to help.

We encourage you to make an appointment to come to one of our two studios located in L.A. or Fullerton for a free consultation. We go over in detail all your questions in person. You can bring any inspirational pictures of hair and makeup as well.

2. Can I get a trial?

     Trial is the best time to go over the various look you want before the event. Trial is done at one of our two studio locations. It will typically last 2 hours. Bring all inspirational pictures if you haven't already, as well as accessories and extensions.

     Many combine the trial Hair & Makeup with their engagement photo shoot.

3. Who will do my Hair & Makeup?

     All our artists are highly qualified. Artist you work with at your trial will be the artist at your wedding. Usually, you’ll have one artist doing your hair and another artist doing your makeup. Of course, you can request for your favorite artist(s) to do your hair and makeup or both.

4. Will other artists be at my wedding?

     Yes. We will have other artists at your wedding depending on the number of your party.

5. Will my artist stay at my wedding?

     Your artist can stay at you wedding at your request, but additional fees will apply.

6. Do you travel?

     Yes. Please see our “Pricing” page on our website for price list.

Preparation

 

1. What do I do before the trial or wedding?

    Make sure to wash your hair the night before and dry completely. Face should be cleansed with a daily skincare system. Facial treatment is not recommended less than 7 days before the event.

 

2. How long does it take?

    Each trail session will last about 2 hours. You will need to schedule your start time 3-4 hours prior to your trial session – also make sure to account for travel time.

Getting ready for your wedding can take a lot longer depending on size of your group. We recommend 4-5 hours if you have 8 or more in your group

3. Anything I need to prepare for the artists at my venue? 

   We need chairs, tables, and mirrors for each artists.

4. When should I follow up with you before my event?  

    We will follow up with you about a month prior to the event. We will send you an email with list of things to do to prepare for your event the night before to ensure you're properly ready for your Hair & Makeup.

Payments

1. Contract:

     We will ask you to sign our contract after the initial consultation.

    Once you have returned a signed copy of our contract, 50% deposit is required to save the date.

    We cannot guarantee the date until deposit has been received.

2. Payment:

     For your convenience, we take Cash, Check, Credit Card, Venmo, and Zelle.

3. Payment Schedule:

     50% Deposit is required to save the date.

     Final Payment is due prior to the event. (Only Check or Cash is acceptable)

4. Cancellation:

     All services rendered will not be refunded.

     25% of the total amount is non-refundable.

     Notice of Cancellation is required in writing within 30-days before the event for

     either a partial refund or full credit amount towards any future services.